| April 4, 2021 3:00-4:00 pm MYT

As a beginner for the digital path, you have a lot to consider when you’re planning and working on the vision, objectives or roadmap that will realize your dream business ecosystem.

Therefore, it’s imperative that you reinvent yourself digitally to get ahead of the competition. You can either focus on a “top-down” approach based on directives from the successful digital key players or take a “bottom-up” approach which starts with your ideas and works up.

Here, we will guide you for the right approach, finding which suits you the most in helping you to kick start your digitization and automation journey.

What will you learn from this webinar:

In this webinar, you will know how to start your digital journey.

  1. Top-Down or Bottom-Up? Digitally transform your field operations experience with 5W & 1H methods.
  2. Focused PAIN points in developing your digital transformation strategy.
  3. LEAN approach to enable teams to deliver trusted, mission-critical services.
  4. VISION oriented to achieve efficient services delivery.

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With combined of 20 years' working experience in the information technology, customer experience center, data center management and training industry:
  • Experience includes sales & marketing, network management, cloud computing, product development, managing cross-functional initiatives within technology and data center management sectors, covering Malaysia and Asia.
  • Experience spans various technology solutions focusing on future-proofing business operations through digital transformation and introduction of IoT applications for the corporate, consumer, commercial and industrial markets.
  • With the passion of industry 4.0 developments, Karen focuses V-ONE on strategic and operational activities, establishing an ecosystem of cross-industry alliance and partnerships while engaging in business transformation consulting for corporate, SMT and SME’s sectors.

  • Developing new sales opportunities for Analytics Intelligence Solutions (AIS) through inbound lead follow-up and outbound cold calls and emails
  • Enjoying meeting with new customer and passionate in understanding customer needs and requirements
  • Experience in performing online demos to prospect
  • Strong customer service skill

  • He obtained his Ph.D. in Control Systems Engineering and B.Eng. in Mechatronics Engineering from Monash University Malaysia.
  • His key area of expertise lies mainly in the area of Control and Automation Systems, Fault Detection and Identification (FDI), and Predictive Maintenance Strategies; which are widely used in Industry 4.0 applications.
  • He is also appointed by the Malaysia Productivity Corporation (MPC) in collaboration with the Machinery and Equipment Productivity Nexus (MEPN) as one of the mentors (advisors) for the PRODUCTIVITY1010 initiative to support the industries in their journey towards digital transformation.
  • As the Head of Malaysian Smart Factory 4.0, Dr. Chua and his team are focused in delivering high impact talent development programs to accelerate the growth of local talents who would be the workforce in supporting the growth of Industry 4.0. The programs developed by his team at the Malaysian Smart Factory 4.0 are also able to support the industries and community towards achieving sustainable digital transformation through high impact talent development strategies.