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ViTrox's Fastest Support System
Vdoctor is ViTrox's fastest support system with system recovery time <1 hour* . Aims to increase your vision productivity, quality and efficiency.
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| Vdoctor defies conventional support architecture for your machine vision by deploying a new support system.
Vdoctor allows the fastest system recovery time by eliminating unneccessary process flows to deliver results that you want in the least possible time :-
-Provides “live” troubleshooting and solves issues as of when it happens. Machine vision users can communicate directly with our support team using live assistance software.
-With Vdoctor, user will be able to download software updates/version instantly.
-Vdoctor deployment can help you optimize yield and at the same time provides remote device file synchronization.
-Besides its main role, Vdoctor also acts as a customer information system and knowledge based center.
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This new support system works by connecting the ViTrox’s Online Support system to your machine vision using a Vdoctor gateway. It is simple to integrate to your machine vision via 3G broadband, LAN or wifi system.
For more information on Vdoctor, kindly visit http://www.vitrox.com/support.aspx
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